Support

Help for every stage.

Whether you are migrating from spreadsheets or switching from another field service platform, our team can help you get running.

Getting started

Import customers, set up your pricebook, and run your first dispatch day.

Email support

Reach our team at support@fieldflowhvac.com. Most questions are answered within one business day.

Live onboarding

Schedule a guided walkthrough with your team to configure workflows and user roles.

Migration checklist

Export your customer list and service locations.
Build your pricebook and equipment models.
Add technicians, trucks, and skills.
Run a parallel dispatch day before go-live.

Troubleshooting

Common issues like missing email delivery, route-map loading, or user permissions are covered in our support docs. Contact us for account-specific help.